The Emergency Air Mission Statement
• Listen thoroughly to customers’ needs and respond in a timely manner.
• Maintain a properly trained and certified staff through continuing education.
• Provide our employees a stable work environment with equal opportunity for learning and personal growth.
• Offer competitive pricing.
• Deliver on the promise of 100% customer satisfaction.
• Be considerate and professional at all times.
• Provide excellent customer service, comfort, and the safest, most efficient HVAC equipment.
• Promise a lot and deliver even more.
• Be recognized for out high standards, practices, and ethics by our industry and community.
• At Emergency Air we are not satisfied until you are. As an organization it has always been our mission to provide outstanding customer service, which is why our 100% guarantee is the same today as it was the day we opened our doors in 1997.
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