Western States Home Services – Air Conditioning & Plumbing

ABOUT US

Locally Owned And Operated With Over 50 Years Of Experience In Air Conditioning, Refrigeration, Duct Work, Installation And Service, Nate Certified, Utility Company Certified, BPI Certification.
A+ BBB Rating. More than 400 Google Reviews.

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Same Day Air Conditioning Service Available.

Phoenix, Mesa, Gilbert, Chandler, Scottsdale, Fountain Hills, Sun Lakes, Tempe, San Tan Valley, Fountain Hills

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Western States Home Services
Western States Home Services
4.8
Based on 638 reviews
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Shirley Ray
Shirley Ray
18:50 22 Aug 21
During a routine AC check, Kevin identified a % of cool air escaping through holes in the ducts; so much that he... recommended Aerosealing. I did a bit of homework and felt the Aerosealing pricing was reasonable.Matthew was the Aerosealing technician that prepared and inspected the vents. He identified the need for duct 3 runs to be replaced due to mold and recommended a duct cleaning before the sealing took place. He provided a quote for this service for this work. I called the front office before the additional work took place for a breakdown of the costs for the duct replacements and cleaning. The front office experience was less desirable. I did not and have not received this information. I also had to call the office 2 times to obtain a confirmation for the 3rd party performing the duct cleaning; I had no idea who was showing up at my house.On the service date Matthew came first. Matthew was in charge and ensured the 3rd party did their expected work in a timely and professional manner. Before the sealing completed Matthew ensured that I understood the measurements of lost air with before and after readings. Matthew made a special trip to my home the following Monday to ensure he had the information needed to submit to SRP for an allowed rebate; much appreciated. Technician leadership from Matthew was perfect.read more
Diane Oxley
Diane Oxley
18:37 24 Jun 21
In the beginning they were great and we were impressed and had planned future business with them but unfortunately they... don't return your calls after multiple times of promising to and told us lies about promises they offered..would not recommend them ...very disappointing...read more
Randy Huiras
Randy Huiras
22:41 30 May 21
The techs are own commission.Get a second opinion.Pricing I got was double and not even accurate.
Karen Sprinkle
Karen Sprinkle
23:22 14 May 21
The service was neat, fast, and awesome. They even went the extra mile to give me a loan which they let me out of at a... later date because I secured my own. I would highly recommend their services.read more
Ron Johnson
Ron Johnson
15:46 29 Apr 21
Watch these folks, they offer an attractive $49 A/C maintenance check up but when my A/C unit needed freon added they... charged 2 to 3 times more per pound than other HVAC companies charge. Other up front HVAC companies charge $50 per pound of R-410 freon, Western States HOme Services charged $165 per pound.....sounds like a rip off. The low check up fee is greatly offset by the "extra" service they provide. Nor dose the technician tell you what the cost is before adding it. I called the office to complain about this but no one called back. Poor service! Hidden costs! RJread more
Phillip Knox
Phillip Knox
16:19 15 Feb 21
Great service from the front office to the techs to the owner. Ken is always on time and professional. He is very... informative and lets us know what he has done and the then debriefs us. I highly recommend Western States. Thanks.read more
Erika Rosales
Erika Rosales
16:28 31 Dec 20
We have been using this company for about 8-10 years and they have always been great, they are always on time and take... the time to explain to you exactly what they are doing. They also send a helpful text of the tech that is going to be in your house. They send his picture so you know what to expect and some info on them! This is the best idea!! I always want to know who I let into my home!!!read more
Shana Simon
Shana Simon
20:39 06 Nov 20
Rolando and Alex were amazing. They explained everything thoroughly and even set up my smart home thermostat and showed... me how to use it. They installed my new ac and were quick and courteous!read more
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3065 North Norfolk, Mesa, AZ, USA

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(480) 530-8043

Open 24 hours

SERVICES

  • Air Conditioning
  • Ductless Systems
  • Heating
  • Heat Pumps
  • Indoor Air Quality
  • Zoning Controls