Steve’s Five Star Service

ABOUT US

We are a full service Air Conditioning, Heating, and Plumbing company. We serve residential and commercial customers. Our company has been family owned and operated for over 30 years.

Upland, Claremont, Rancho Cucamonga, Ontario, Chino, San Dimas, La Verne, Glendora, Diamond Bar, Chino Hills, Fontana, Corona, Eastvalle

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Steve's Five Star Service
Steve's Five Star Service
4.8
Based on 375 reviews
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Jo Ella Taylor
Jo Ella Taylor
19:02 28 Dec 21
My heater has been making a very irritating noice so I wanted it to be inspected. All parts of the heater were checked... and all were functioning properly so no work had to be done. I realized later that I was no longer hearing the noise and can only guess that upon inspection something that was "stuck" started working again. I am so relieved to get some relief (and sleep) after about 1 1/2 months.read more
David Klassen
David Klassen
02:54 07 Dec 21
I have had Steve’s product for about 5 years. The staff is friendly. Today Doug Kriezel helped with my heating... maintenance. 5 star service!! On time, professional, knowledgeable. I would definitely recommend him.read more
Daniel Villegas
Daniel Villegas
16:05 18 Nov 21
I just want to thank Jose from Steve’s Five Star Service for being so kind and thorough when he came to our house to... diagnose and fix a leak. Not only did he fix the plumbing, but knowing we were first-time homeowners, he also educated us on the possible damages behind the walls, and the need to call someone to do moisture readings. He showed on time, was respectful of our property, and was educating us on what was going on. He also referred us to another highly rated company to do the moisture readings and they were also very thorough. The owner, Steve, is also very responsive on Yelp and showed that he truly cares, when I expressed disappointment from a past experience with another plumber from the company. They try to really make sure that everyone has a great experience and that they address your needs as a client. Jose is our new go-to plumber now for any future needs!read more
mary f. sisney
mary f. sisney
21:04 15 Nov 21
I’m now using the Five Star Service, and it’s a good deal. Customers who purchase the service get a free filter, which... means I don’t have to go into a store to buy one and free (not just discounted) once-a-year services for the heater and air conditioner. I’ve been using this company since 2012, and the employees are always friendly, competent, and efficient, but I especially liked Doug Kriezel, who was prompt and amusing.read more
Frank Hernandez
Frank Hernandez
05:20 13 Nov 21
I needed help hooking up my new smart thermostat, Doug responded quickly, was very patient and professional and... thorough explaining the new thermostat, from install to operation. I will definitely use and recommend Steve’s Five Star Service for my future needs because of Doug going above and beyond for my family and I. Thank you again!read more
Tom Backman
Tom Backman
00:55 28 Oct 21
Martin and his crew installed new Pex lines in our house and replaced the main line. They did a great job ! We have... worked with before and they always are very professional.read more
mario kelly
mario kelly
00:45 22 Oct 21
The technician, Martin Brody, was knowledgeable about what he was doing. He was pleasant, but took care of business. He... arrived earlier than the ETA that was given to me. I’m very impressed by this mans work ethic. I would recommend this company without hesitation, and ask for Steve Brody. He is top notch!read more
Roxanna Hart
Roxanna Hart
19:14 07 Oct 21
The technician, Douglas, called to advise he was 15 minutes away. I appreciated that. He arrived clean and he... professionally did the service. Excellent service.read more
michael calvert
michael calvert
22:29 22 Sep 21
Last Tuesday Jeremy Mariona stopped by and preformed my Spring 2020 Air Conditioner Tune up. I watched him clean the... condenser with his cleaner. Boy it was seriously dirty. Anyways, I feel much more confident now that my system has been serviced. I know it will breath and run great for the summer. Jeremy was very polite, very well mannered, and very thorough. Thank you to everyone at Steve's. 9/22/2021- Wednesday morning Francisco arrive at my house on time and ready to correct the issue I had , that being a bad bathtub hair clog. Within about a half hour he clear the clog and cleaned the line. Francisco did a perfect job , and was respectful and very well mannered . Thanks Steve"sread more
SUSAN NORRIS
SUSAN NORRIS
18:55 06 Aug 21
Professional, fast, efficient, and fair price. I'll use them again if the need arises. Thank you to Doug, their awesome... technician.read more
Clyde Derrick
Clyde Derrick
16:43 26 Jul 21
Steve's Five Star is excellent, professional, timely, and delivers! I had been waiting on a lackluster competitor to... come through with a part for almost a week - meaning almost a week of no AC during a heat wave. I turned to Steve's Five Star and they had the repair turned around in 2 days. John the repairman was courteous and knew his stuff. Look no further for an excellent provider on AC repair!read more
Emily Roche
Emily Roche
15:46 14 Jul 21
Very happy with the service we got from Steve’s. They had appointments available sooner than other companies we called.... They were friendly on the phone and our repairman Enrique was knowledgeable and helpful! He even called his manager to ask about recommendations for a company to help us with some water damage. Definitely going to use them again!read more
Alfred TL
Alfred TL
03:16 13 Jul 21
Good service. Prices are reasonable but not cheap.They offer guarantee 12 months, which is good.I edited my review.
Roki Aqui
Roki Aqui
16:37 25 Jun 21
The technicians, John and Enrique, are skilled and well mannered. Took time to explain the technical issues, direct to... the point with the cost, warranties, etc., before starting the job. Great job! Highly recommend👍👍read more
Xavier Lopez
Xavier Lopez
14:40 18 Jun 21
Air was not working during a very hot day. Repair man arrived as scheduled. Repair was completed quickly. The repair... man was friendly and very efficient. The only negative part of the experience was the cost of the part that needed to be replaced.read more
Larry Shue
Larry Shue
17:33 09 Jun 21
I haven’t used the “whole house fan” before so they sent technician Charles over to explain to me. Charles explained... all the details of the system and answered all my questions. On top of that, he spent two hours thoroughly checking the whole system and did minor repairs and enhancements free of charge. I’m very impressed with his dedicated and professional services.read more
Katerina Ananiades
Katerina Ananiades
06:06 18 May 21
I used Steve’s to fix my main sewer line. They were professional and reasonably priced. Martin did a great job. I... highly recommend this company.read more
Robert Jasso
Robert Jasso
16:40 09 May 21
Steve’s Five Star was very responsive when I called when my water heater failed. Martin, their representative, was... service oriented and professional. He quickly replaced my water heater and we had hat water within hours.read more
gina villegas
gina villegas
16:35 29 Apr 21
Douglas Kriezel, the Service Tech, came out to provide routine maintenance service for my A/C. He was courteous,... friendly, professional and thorough. He was very thorough in explaining that their was an issue with my A/C unit which was the fan motor not working to full capacity. He replaced the motor and I'm happy and relieved to know that with the hot weather around the corner, my A/C will be working to full potential. Thank you Douglas!read more
marco samaan
marco samaan
17:18 20 Apr 21
Our dryer vent led to the bottom of the house instead of outside of the house which was a major fire hazard. We also... found our dryer vent was not hooked up properly causing the house to be humid when using the dryer. I called over 10 different vendors in the area and none of which provided services for ventilation under house. Finally, I found Steve's five star service who came out to provide estimate. We found the ventilation under the house had to run over 25ft so the quote was reasonable for the amount of work needed to fix the dryer & ventilation issues. Jose did a great job and was very punctual, professional and organized. Will definitely use their services again!read more
Fred Lammers
Fred Lammers
17:28 18 Feb 21
I called them for service on A/C & Heater, check on zone damper make sure it was operating properly, had concerns about... air purifier, plus had them install UV light.The technician Doug, very knowledgeable, they sent him out within 3 days, and finished up with new parts the next day.Steve's originally installed my system in 2014.read more
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665 N Central Ave, Upland, California, USA

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(909) 640-3762

Open 24 hours

SERVICES

  • Heat Pumps
  • Indoor Air Quality
  • Zoning Controls
  • Air Conditioning
  • Ductless Systems
  • Heating