Dependable Sheet Metal

ABOUT US

Family Owned and Operated For Over 50 Years.
Winner of the Carrier Presidential Award in 2015, 2016 and 2017
SMW Local 104 Contractor.
In-House Factory Trained Technicians.
N.A.T.E Certified Technicians.

Dixon, Vacaville, Winters, Fairfield, Suisun City, Vallejo, Benicia, Walnut Creek, Pleasant Hill, Concord, Antioch, Brentwood,

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Dependable Heating & Air Conditioning
Dependable Heating & Air Conditioning
4.7
Based on 153 reviews
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Sultana Tabaraee
Sultana Tabaraee
18:49 09 Dec 21
My areas of concern:1. Tardy: Our technician was late (outside of the window given). 2. Attitude: He called after the... fact to ask if I still wanted him to come- yes my house is freezing. He seemed to direct his annoyance of travel time at me. 3. Price gouging: determined that a part "Honeywell zone board" needed to be replaced. Part retails for $100-150 online. Charged me $785 for the part. PLUS his labor- for a grand total of $900+. 4. Poor communication: I used online form to email company regarding my concerns twice and go no response.I am giving two stars instead of one because the man I spoke to (owner/manager?) was receptive to my feedback and reduced the price of the part 25%.read more
Angela Loredo
Angela Loredo
21:04 11 Nov 21
Dependable? Not at all! The only thing you can DEPEND on is that they are guaranteed to be late!! This is not the... first time time that this company could not honor a 5 hour appointment window for me. But I assure you, it will be the lastread more
William Blast
William Blast
01:41 06 Nov 21
Funny they have a good rating here but this is not what I experienced. I was needing a rough estimate for a evaporator... coil since I needed to make a decision on who to hire. Unfortunately Dependable is one that is eliminated on the list. I dealt with a Brandon person who was not responsive at all...I mean just for the estimate that person never called back so who would want an HVAC contractor that doesnt call you back. Maybe at one point they were decent not on Yelp , Its hard to find a dependable HVAC place...find a place that truly wants to provide good service and not some place that thinks they have plenty of business. After calling Brandon back today and leaving a voicemail that I no longer have Dependable on my list he calls back and leaves a voicemail...I needed to make a decision quickly, Dependable was the only company that didn't respond out of 4 licensed HVAC companies. They only seem interested in selling new systems and mine was a repair.read more
Brian Miller
Brian Miller
13:19 23 Sep 21
Great experience and quality at every phase of the process. Dependable made a very stressful AC and heater replacement... the smoothest possible!read more
M. Stokes
M. Stokes
05:34 20 Sep 21
They have the best service technicians. So glad I called.
Angela Griffith
Angela Griffith
16:12 31 Jul 21
I highly recommend Dependable Hearing and Air. From the sales/quote experience (Brandon) to the install (James), the... customer service was on point. Brandon was responsive and quick to get me on the schedule and James was on time, professional and knowledgeable. He called to let me know he was on his way. And the price was within my budget. Great company.read more
Doug Muranaka
Doug Muranaka
23:26 30 Jul 21
They were prompt, precise, and cleaned up everything after they finished the install. Great job!
Frank Camacho
Frank Camacho
05:37 23 Jun 21
Brandon did a great job explaining the different systems and ideal models for our home. Install team did a good job... and job was completed in a day! Thanksread more
kasi satya
kasi satya
16:36 09 Jun 21
We went with this company based on a recommendation by a friend. When the sales person was out here honey was dripping... from his mouth. The installation of new heating and air was installed, quickly but not so sure about QUALITY. Two weeks later ALL the insulation along our heating pipe FELL OFF. Worker back out to redo that mess. City inspected, won't approve due to PVC pipe connected to copper release pipe along with outside issues. Two weeks go by without SALES person contacting us - we had to chase him down. I would NOT recommend this business. I feel their installation was shoddy and getting this resolved between Dependable (for their mistakes) and the city is becoming old. Go someplace else and save yourself time and money.read more
Mary Gwin
Mary Gwin
16:16 31 Mar 21
Justin was professional & checked out both the furnace & a/c. He climbed into the attic to change out the fresh air... filter as I requested. He reset our service reminders on the system. Great job at a fair price. Thank you!read more
Mary Johnson
Mary Johnson
05:28 13 Jan 21
Thank you Dependable Heating and Air. Every person I came in contact with during my experience of purchasing and... installing my new furnace and air conditioner was professional, friendly, informative and polite. Your employees were punctual and efficient. My new system works great. I wish other businesses were as great as you.read more
Wil W
Wil W
16:07 23 Sep 20
The crew did a great job and was finished earlier than expected! We finally have a new AC unit and the duo-zone is... working really well. Quiet and cool!read more
Patrick Scott
Patrick Scott
18:42 29 Aug 20
Professional, just overpriced. The tech new what was wrong quickly but est was very high
Jason Hoskins
Jason Hoskins
00:10 11 Jul 20
Quick response, good prices and service
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1855 N 1st St, Dixon, California, USA

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(707) 348-5700

Monday 8AM–5PM
Tuesday 8AM–5PM
Wednesday 8AM–5PM
Thursday 8AM–5PM
Friday 8AM–5PM
Saturday Closed
Sunday Closed

SERVICES

  • Heat Pumps
  • Indoor Air Quality
  • Zoning Controls
  • Air Conditioning
  • Ductless Systems
  • Heating