Alpine Heating & Air Conditioning

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Alpine Heating & Air Conditioning offering excellent service for all of your Idaho Falls, heating and AC needs.

Idaho Falls

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Alpine Heating & Air Conditioning
Alpine Heating & Air Conditioning
3.6
Based on 70 reviews
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Brandy Puetz
Brandy Puetz
16:12 30 Nov 21
Terrible customer service. Would not recommend to anyone.
Cal Smith
Cal Smith
00:17 20 Nov 21
Always has the filters I need. Very friendly Service technicians are very knowledgeable.
Chris Saslow
Chris Saslow
03:17 16 Nov 21
Dedicated and persistent.... had a problem they discovered during routine maintenance and even though it took time they... never gave up.read more
Kendra Handy
Kendra Handy
19:45 13 Sep 21
I could not trust these guys more! We got a different company, Advanced Home Services, to come and check out our... furnace and A/C units. They claimed that we needed new systems and quoted us $25,000! We got a second opinion from Alpine and they explained the system well to us. And we don't need to replace anything, nor did anything seem broken. I trust these guys and WILL be using them in the future for all our heating and A/C needs. It's nice to have an honest company that won't try and take advantage of you because heating isn't your specialty. Trust these guys!! Thank you Alpine!read more
Toad Macher
Toad Macher
01:26 12 Aug 21
Alpine heating and air conditioning has consistently been honest with us. They've repaired our home environment... products and let us know if they may last another ten years, or go out in another 10 weeks. I recommend Alpine to my parents, kids, friends, and neighbors. They put the decision in our hands by arming us with information.Update: Today I called Alpine heating and air conditioning for a second opinion on an air conditioner problem. I had a leak coming from my condenser pan that flooded our basement. The first contractor I spoke with said that I should replace both my air conditioner and my furnace after looking over the outside.Ashton from Alpine came out the day I called them and opened up the condenser. He identified a plugged condenser pan drain hole and saved me 10 to 15 thousand dollars. The air conditioner and furnace work like new and have no leaks.Thank You Alpine!read more
Ellie McAffee
Ellie McAffee
17:18 07 Aug 21
My AC died during the hottest part of the summer. I called Alpine and asked if they do free estimates. I wanted to know... if my unit could be repaired or needed to be replaced. I wanted a cost for both.Yes... I was told they do free estimates.A guy came out and told me it was leaking and needed to be replaced. He was at my home less than 5 minutes.I asked him for an estimate for replacement.Well, never ever did anyone contact me with a price or schedule to have it replaced and now I have a bill for that free estimate that was done.Very shady business and terrible customer service.read more
Kay Merrell
Kay Merrell
19:45 07 Jul 21
I had Alpine Heating install a new furnace and install a/c in August of 2020. Shane, Dave and Ryan showed up. They were... GREAT to work with and it was such a pleasure to have them around for the day. I told them I didn’t want them to leave!!!! Derek, these three definitely deserve a raise!!!!!!!read more
John Garvin
John Garvin
16:50 30 Mar 21
I had Alpine Heating and Air come out and look at my gas fireplace. They showed up when they said they would be here... and were great at explaining the issues and options to fix them. I will gladly use Alpine in the future for my HVAC needs.read more
Ken Stephens
Ken Stephens
15:34 22 Jan 21
This is the second time we've gone with Alpine to replace our furnace. Once in our old house and now in our new... house.Since moving in to the new house we soon found that the heat would drop drastically at times. We called Alpine to see if they could find the problem. Within minutes they found that the inducer on the 30 year old furnace in the house was going bad. They then gave me the option of trying to find the part and fixing it or going with a newer more efficient furnace. There was no push to the latter though.We did decide to go with a new one. I didn't want to worry about another part going out shortly after fixing this one. They then sent Derek out the same day to give me a quote on a new furnace, which was a pretty reasonable quote and well under what we'd anticipated. By Thursday they were out to the house by the time they'd said and installing it!This is the kind of service we had years ago with the old house and I'm happy that things haven't changed. They were fast, reasonably priced, and everyone was nice and professional. I would highly recommend them and will go back if I have any other issues.read more
Kody Morgan
Kody Morgan
20:30 21 Jan 21
Give alpine heating a call if you want to be charged extra charges. I called for a simple diagnosis to see why my... furnace wouldn't turn on. They charge an $80 diagnostic fee, understandable. Gas and techs aren't free. The tech moved a 2x4 that was blocking the exhaust and charged us $225. After talking with the owners they waived the $80 diagnosis fee. How nice of them, wow. I didn't ask the tech to move the board, and if I had known it would cost me 150 bucks I wouldn't have had him touch it. They also tacked on another 15 bucks because they didn't respond back to my original call. While talking with the owners, I said I will pay their bill but im not happy about it. She responded "well next time call someone else." They obviously don't care about their customer service. Very unprofessional and I will not be doing business with them again, nor would I recommend them to anyone.read more
Mike Rockwood
Mike Rockwood
17:27 12 Jan 21
I would like to give a review about the owner of this company. I’ve met him and some of his employees on and off over... the last few years. I have nothing but good things to say about his integrity is honesty and his character. I would recommend this man and anybody employees in his company.read more
Veneta Mill
Veneta Mill
17:35 04 Jan 21
Had a tech come out to my business for a furnace repair. Apparently they charge by the hour for businesses, which is... fine, but businesses beware. Alpine bills the tech's drive time to your place of business--I'm in Blackfoot. Also, the tech was on the phone for a considerable time working with another client instead of working on my furnace. He apologized for the amount of time, which is fine, but I was also billed for that time. A 1-2 hour job suddenly billed at 3 hours. The tech seemed knowledgeable, but paying a tech to talk on the phone rubs me the wrong way. I won't be using this business again.read more
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170 N Eastern Ave, Idaho Falls, Idaho, USA

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(208) 295-5697

Monday 8AM–5PM
Tuesday 8AM–5PM
Wednesday 8AM–5PM
Thursday 8AM–5PM
Friday 8AM–5PM
Saturday Closed
Sunday Closed

SERVICES

  • Air Conditioning
  • Ductless Systems
  • Heating
  • Heat Pumps
  • Indoor Air Quality
  • Zoning Controls