Cool Zone Air Conditioning & Heating



ABOUT US

Our #1 priority is putting the customer first. We accomplish this by providing the highest level of customer service and superior workmanship. Our goal is to build long lasting relationships, not numbers.
Cool Zone is a family owned and operated business serving the greater Phoenix Metro area. The tight knit family atmosphere carries out into the field as our team treats our customers as they are a part of the family.

Phoenix

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Cool Zone Air Conditioning & Heating
4.9
Based on 85 reviews
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Adam Stangl
Adam Stangl
15:27 11 Jul 21
The owner came out on July 5th and took a look at the system and knew right away I had a bad system. Knew it was... coming. He sent a tech out on Tuesday to get us a portable so we had something for my kids to stay cool. Saturday morning 3 awesome techs showed up nice and early, Tyler, Brandon, and Eddie. 3 awesome guys working hard in the excessive heat to get my family back up and running. All new carrier products, had me back up and cooling with a brand new system within a matter of hours. These guys were great! Polite, worked hard, cleaned up after the install like they were never here, and got it done. I had the pleasure of talking with all 3 techs while here which was great. I got to learn a few things a long the way. I have nothing but great respect for these 3 gentleman and the company. Dave the owner has a great crew and I would recommend them anytime of the day. Thank you to Cool Zone and the crew for getting my family cooling again. After 12 hours of running we are feeling great and cool!read more
Jared Cooper
Jared Cooper
13:08 21 Jun 21
I am definitely not a person who likes to leave their opinion out there on the internet, but in this case I feel... compelled to tell everyone how outstanding this company is. Cool Zone earned my trust right off the bat. I knew I had a 10+ year old unit, so when the technician, Dakota, came out to do maintenance on the unit, I expected the worst. Instead Dakota was honest and told me the unit was in working order, but at some point we may want to think about the fact that it is past its end of useful life. I was full on expecting a sales pitch about how I needed to replace the unit immediately and instead I got the truth.I went ahead and asked for a quote which I received promptly from Danette and Dave who run the company like a well oiled machine. I have been in the Real Estate business in Arizona for 20+ years, so I am fully aware of the pricing on AC units. The quote I received was right on the mark for what the pricing should be on a AC unit of this size for an installation on a 2 story home, so I moved forward.Install day came and went off without a single issue. Byron, Brandon and Tylor all did incredible jobs despite the fact that the temperature that day was well in the hundreds. The install was perfect and was even completed in less time than I was quoted.In all, I cannot recommend this company any more highly. They are competent, honest, resourceful, trustworthy and friendly.read more
Tammy James
Tammy James
05:17 17 Jun 21
Byron was the tech that came out and he did an awesome job. I will call this company and Tech again. They are very... reasonable and they don't price gouge anybody. They are an awesome company. I will recommend them to all my friends.read more
Ivan Plascencia
Ivan Plascencia
21:40 12 Jun 21
We just got a brand new AC unit installed and we couldn't be happier! A HUGE Thank You goes out to everyone at Cool... Zone Air Conditioning & Heating. From Danette who coordinated everything and made the process so smooth and simple, to Dakota who came out and did the initial inspection and provided an affordable quote, to Tylor and Brandon who came out to install the new unit and did an amazing and professional job. They even provided a new air filter grille and a new internet-ready thermostat. Everyone was so friendly, knowledgeable, and professional. Cool Zone Air Conditioning & Heating really took great care of my family and we can now look forward to a cool summer. I'm extremely happy knowing we chose a dependable company for such an important purchase. I would recommend Cool Zone Air Conditioning & Heating to everyone!read more
Sharon Drane
Sharon Drane
20:18 08 Jun 21
The service man that came to the house was very pleasant. On time. And did a wonderful job.
Melissa S
Melissa S
03:50 08 Jun 21
Great customer service, honest and very professional. From the first phone call speaking with Danette, who recommended... for us to receive at least 3 estimates for a new unit. She sent me quotes for different Carrier units that I was interested in. Then sent me another estimate for an additional unit the next day. Their pricing was in the middle. Dave came out to look at our current unit a few days later and went over their estimates. He is very friendly and personable, took his time answering all my questions, explaining everything they do and comparing the other 2 quotes that I received. I felt very comfortable to choose them because of the customer service. It took a few weeks to get all the parts in stock. New unit was installed 5/27/21 by installation crew of 3 nice guys: Tyler, Brandon, Byron. Danette checked in the next day to see how everything was working with our new ac unit. Dave came back a week later to do the final walk thru and make sure everything was working properly and make any adjustments. We did not have to pay for the unit until the walk thru was completed. How many other companies would do that? None. Very happy that we choose Cool Zone. Thank you!read more
matthew Kuss
matthew Kuss
17:53 03 Jun 21
Everyone was extremely helpful and professional! I would recommend them to anyone!
Admin guy
Admin guy
19:02 05 May 21
Cool Zone recently replaced our ancient rooftop unit and I couldn't be more pleased with the process from written... quotes to the final walk through.After much research, I narrowed my vendor selection to 3 top tier companies and requested written quotes. All obliged but Danette at Cool Zone went the extra mile to provide multiple detailed quotes for the 2 brands I was interested in at different price/feature levels. A follow up inspection and measurements from Dave confirmed the quotes.Removal of the old unit reveled a somewhat unorthodox prior installation requiring some time consuming onsite installation adjustments requiring some additional personal to assist (thank you Tylor, Brandon, and Byron - all very professional and pleasant). At every step, everything was noted and explained in detail.I was pleasantly surprised the additional time and effort required, as well as replacing some interior components not included in the quote did not alter the quoted price. Byron commented (I think it was him) working for Cool Zone was very satisfying as the owner's directive was always to make sure the job was done right and to ensure the customer was pleased with the installation and operation of the unit. I certainly felt that was true in my case.The final walk through, several days after completion, to review the manufacturer and Cool Zone warranty details included some additional welcome surprises regarding additional Cool Zone warranty features.So yes, I would recommend them.read more
Gary_Angela Fischer
Gary_Angela Fischer
22:47 23 Apr 21
Cody was on time, professional and thorough. He explained in layman's terms what he did.and made sure we understood.
Alejandro Lopez
Alejandro Lopez
18:50 17 Aug 20
My air conditioning stopped cooling but was still blowing air. Called Cool Zone on a Sunday night and had a tech... scheduled right the next day, Dakota was our tech and was very friendly, professional and seemed very knowledgeable and honest. He replaced a capacitor and had our ac unit up and running in no time and at a very reasonable price. Totally recommend this company for all your heating and cooling needs.read more
Kristan Howard
Kristan Howard
02:56 12 Aug 20
Our technician Byron was the best! He was polite, professional, very thorough, and knowledgeable! We were very pleased... with this company and highly recommend them. Our a/c broke on Sunday, we called and with in an hour they were here! Everyone we encountered from the phone call to the completion everyone was pleasant! In this crazy time we live in I must say our experience was the best and how refreshing to be treated so well!read more
Brittany
Brittany
04:58 03 Jun 20
When our A/C went out at 7pm right before putting our kids to bed, I was so worried! From the first contact everyone... was so friendly and they sent someone out within an hour! Byron was friendly and informative and we are just so appreciative of how nice he was and how well he explained everything. He had everything fixed and up and running quickly. The prices were fair and we will definitely continue to use cool zone for any future A/C needs. Thanks Byron!read more
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(623) 254-7923

Open 24 hours

8642 N 78th Ave, Peoria, AZ, USA

SERVICES

  • Air Conditioning
  • Ductless Systems
  • Heating
  • Heat Pumps
  • Indoor Air Quality
  • Zoning Controls